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Fabian was excellent… professional, friendly, knowledgeable. He quoted us another job on a couple of faucets… we will definitely reach out after Thanksgiving to schedule that with Fabian.
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We just had our semi-annual HVAC check-up, and Johann Aguilar did an AWESOME job! He called within the appointment window, and was very accurate regarding his estimated arrival time. He was polite and efficient, but took the time to answer some questions I had about our system, and put my mind at ease by doing a quick check of our air ducts and by opening the panel so we could assess the effect of the UV light above the AC condenser/coil. (It's working like a charm!) He conducted a thorough assessment of our furnace, and provided a checklist of his work (all "green"--hurray!). We discussed some potential improvements to the system in the future, and everything was completed within 90 minutes. He even rolled our trash container back from the curb to its resting place against the side of the house, after trash pick-up! How thoughtful!! Johann is yet another example of the 5-star service that LBA provides. Thank you so much!
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Once again, I was pleased and confident that my furnace check-up was being handled by a professional and competent service technician.
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Chase did a fine job on our furnace he is a very nice person to work with
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The technicians arrived in a timely matter and provided excellent service and recomdations.
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LBA was able to adjust their schedules to get me in a bit after hours. Johann is a great tech - friendly, knowledgeable and thoughtful. I highly recommend.
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We had our fall furnace check up and determined there was some dust accumulation on the fan blades. We set an appointment to have the ducts and the fan cleaned. While it was expensive the team Reece and G did an out standing job. This was the second time Reece has done work for us and we always find him to be an outstanding person (friendly, knowledgeable and a hard worker). WE have been with LBA for 30 years and plan to continue the relationship.
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We had Patrick perform our fall furnace check and he did an outstanding job. He provided all the results and explained each one as needed. Patrick also took a picture of the blower fan to show the amount of dust that had collected. This was needed as too much accumulation and the motor could fail. Early knowledge and remediation prevents a failure later. Thanks Patrick
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Great service. Chase is a friendly and knowledgeable service provider.
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LBA did some plumbing for me to replace some faucets and a main shutoff. Troy was part of a two-man team that came back to correct some issues I had with the previous work. It looks and works great now! Thank you guys for making me feel much better!
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Calvin arrived first thing in the morning, contacting me ahead of time to update me on his arrival. He spent the time to get my preventative service a thorough check. He also offered me advice on cleaning my vents soon, due to how dirty the filter showed after just 6 months of use. He thoroughly cleaned the vents on my AC unit to help it work cleaner and easier. Awesome!
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Adjusted fan speed to achieve a better temp rise. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Dispatched for no heat. At arrival the thermostat was blank. Confirmed that furnace had power. After confirming that the furnace had power it was found to have a faulty thermostat. After changing the thermostat tested the furnace. Found the furnace to have a faulty heat exchanger. And also that the condensation pump did not have power and the overflow sensor took power away from the furnace. This is so it doesn’t flood. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Calling on Monday about the systems HX and we will make a decision from there
Arrived for furnace check today. Static is running over the max. Heat exchanger has rust and hotspots that need to be monitored. Some spots may be close to being holes. If so that runs the risk of carbon monoxide leaking into the airstream. Went over findings with you. System is running at departure. Thanks for choosing LBA.
Dispatch for excessive loud noise. At arrival the system was not create loud noise. After a thorough investigation of the heat pump it was found that the compressor is beginning to fail and can not keep up when it gets below 30 degrees. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
11-26-25 Warehouse heater units are not working. They have two Cambridge hundred percent outside air Cambridge heaters the one up on the roof. I took a look at that got that one. The one in the back it’s not on the side wall, so we’re gonna need a scissor lift to access it, They will rent the scissor lift and let us know when it’s here
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. System is overheating and is due to the ac coil being extremely dirty. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
For this job we rug up a section of concrete inside of the garage and then trenched underneath the footing to remove the offset pipe. We dug outside with the excavator about 10 feet to tie back onto good pipe. After finishing we back filed and re poured concrete to complete the job.
Have to red tag furnace do to safety issues.
