Didn’t even do what I initially asked for help. We have had this problem since we bought the house (2018) and even after we have had work done (2021/2022). This happens once a year. Snake it and it helps the issue. Seemed like they wanted more and more money out of us than a drain unclog. Just felt like they wanted to take advantage of me and didn’t do what I asked. Just talked about what more they could do or talked around why they were there. Stated there was a clog but seemed they didn’t even try to unclog it? More intrigued by his camera and wanting to send me a quote of what more they could do. I asked if he snaked it and he said no only camera. I’ve always had plumbers take to the unclog and then result in camera if issue isn’t resolved. Said they were done and wanted to take about their quote. I stated I had an appointment to get to in the afternoon and they said they would send quote via email instead doing it there. I thought they would send something by end of the day but not sure. They left without saying goodbye or filling me in on what to expect next steps are. I actually thought they were going to do more possibly snake the drain but just left? Walked outside to ask them details of the visit as i thought they were still here and they were gone. Not really sure what even happened. Highly disappointed. They were nice but not worth my time. Only thing that was good was it was same day call. Will be getting a second opinion. Felt like they may be taking advantage as I don’t normally leave reviews like this. We are both in sales so we are not new to the process.
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Chase is excellent and explains what he is doing as he is working. Corrected a thermostat problem and restored my heat in no time. 2 thumbs up!
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Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
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Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
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The team was super nice, polite, kept the workspace clean, etc.
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Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
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Had Great service from the Technician, who LBA sent He was replacing a bathroom fan. The fan was the correct size & went right in the space. Good job on cleaning up.
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I highly recommend LBA, they are experts in their field..
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Let us know they were coming Took care of the problem. Neat & clean
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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I performed a thorough furnace tune-up to ensure safe, efficient, and reliable operation. This included inspecting the heat exchanger for cracks and corrosion, verifying the operation of all safety controls, and checking the venting system for proper draft and obstruction-free flue path. I cleaned the burner assembly, tested the flame sensor, and inspected the igniter. I also balanced the blower wheel, checked electrical connections, and verified the airflow through the ducts. After completing the maintenance, I ran the furnace through a heating cycle to confirm smooth startup and stable operation. The system is now operating safely and within manufacturer specifications.
Upon inspection, the blower motor was found to be non-functional, failing to respond during calls for heating or cooling. Attempts to bypass the motor yielded no results, confirming it as defective. Additionally, the control board was not communicating with the blower motor, necessitating its replacement. To ensure the system operates correctly, both the blower motor and control board were replaced. This resolved the issues, restoring proper functionality to the system.
Upon arrival, I conducted a comprehensive performance maintenance check on the furnace system. I meticulously set up for combustion analysis, temperature split, and static pressure tests to ensure optimal performance. Each mechanical and electronic component of the furnace was verified for proper operation. The blower was inspected for cleanliness and any signs of bearing play. Additionally, I checked the heat exchanger to confirm proper venting of flue gas. Throughout the process, I engaged with the homeowner, discussing indoor air quality products to enhance their living environment. The furnace is currently operating efficiently.
On Monday morning, I began by conducting a thorough inspection of the HVAC system to identify any issues. I meticulously checked the thermostat, air filters, and ductwork for any signs of wear or blockages. After identifying a faulty thermostat, I replaced it with a new one, ensuring it was properly calibrated for optimal performance. I also cleaned the air filters and ducts to enhance airflow and efficiency. Additionally, I performed a comprehensive check on the plumbing system, ensuring all pipes were free of leaks and functioning correctly. The job concluded with a detailed review of the system's performance and a final walkthrough to confirm everything was operating smoothly.
I returned to install a new tankless water heater. The process began with the removal and disposal of the existing water heaters. I then retrofitted the gas and water lines to fit the new tankless unit. The water line for the sprinkler system was relocated and secured next to the wall. I installed a 2” exhaust pipe leading outside and connected the condensation line to a nearby sink. After ensuring all connections were secure, I checked for leaks and confirmed there were none. Additionally, I verified the absence of water and gas leaks. The new tankless water heater comes with a 2-year labor warranty and a 15-year heat exchanger warranty from the manufacturer.
I successfully replaced the inducer in the HVAC system. After carefully diagnosing the issue, I removed the old inducer and installed a new one, ensuring all connections were secure and properly sealed. I tested the system to confirm it was functioning correctly and free of any leaks. The system is now operational and running efficiently.
Upon inspection, it was determined that the sewage lines were experiencing a blockage, likely originating from the main drain. To address this issue, I promptly scheduled a team of skilled plumbers to arrive this afternoon. The plumbers conducted a thorough assessment, identified the root cause of the blockage, and employed effective techniques to clear the obstruction. The team ensured the problem was fully resolved, restoring proper drainage and preventing any further complications.
We successfully completed the replacement of the heat exchanger for the client. The process began with a thorough inspection of the existing system to identify any issues. After confirming the need for a new heat exchanger, we sourced a high-quality replacement part. The old heat exchanger was carefully removed, and the new one was installed with precision. We conducted rigorous testing to ensure the new system functioned correctly and efficiently. The job was completed on time, and the client was satisfied with the improved performance of their heating system.
Upon arrival, I conducted a thorough inspection of the 10-year-old Lennox furnace. During the assessment, I identified a critical flaw in the heat exchanger, which poses a safety risk if not addressed. I promptly informed the customer about the issue and explained the potential dangers associated with operating the furnace in its current state. I then presented several options for resolving the problem, including the replacement of the heat exchanger to ensure safe and efficient operation of the furnace. The customer appreciated the detailed explanation and chose the recommended solution.
I performed a thorough furnace tune-up to ensure safe, efficient, and reliable operation. This included inspecting the heat exchanger for cracks and corrosion, verifying all safety controls, and checking the venting system for proper draft and obstructions. I cleaned the burner assembly, tested the flame sensor, and adjusted the fuel/air mixture for optimal efficiency. The blower wheel was inspected for dust, and airflow through ducts was verified. Electrical connections were tightened, and the thermostat was tested. The system was run through a complete heating cycle to confirm smooth operation.
I performed a thorough furnace tune-up to ensure safe, efficient, and reliable operation. This included inspecting the heat exchanger for cracks and corrosion, verifying the operation of all safety controls, and checking the venting system for proper draft and obstruction-free flue path. I cleaned the burner assembly, tested the flame sensor, and inspected the igniter. Additionally, I balanced the blower wheel, checked electrical connections, and tested the thermostat. The furnace was run through a complete heating cycle to confirm smooth startup and stable operation. The system is now operating safely and within manufacturer specifications.
I adjusted the humid thermostat to a higher humidity setting, ensuring the humidifier operates efficiently without over-humidifying the space. Today, I replaced the humidifier panel and collected the old one for proper disposal. Additionally, I applied a $30 discount to the total service cost. Upon completion, I verified that both the humidifier and furnace were functioning correctly before leaving the site.
Upon arrival, I assessed the customer's current outdoor faucet, which was a sillcock. I explained the common issue of sillcocks freezing during winter, leading to potential water damage. To address this, I provided the customer with various options for replacement, emphasizing the benefits of more durable alternatives. After discussing the pros and cons, the customer opted for a high-quality replacement. I then proceeded to remove the old sillcock and installed a new, freeze-resistant faucet. The entire process was completed efficiently, ensuring the customer's outdoor water access was restored without any interruptions. The total cost for the replacement was $400.00, which included the new faucet and installation.
